Prioritizing Your Well-Being: Houlton's Behavioral Health ...
Behavioral Health • Houlton, ME
Ratings by platform
- Rehab.com (for AMHC – Houlton Outpatient): 4.4 out of 5 stars (based on 20 reviews) (20 reviews)
- Recovery.com (for Groups Recover Together Houlton): 5.0 out of 5 stars (11 reviews)
- Healthgrades / CMS HCAHPS (Hospital-wide): Ranges from 64% to 71% recommendation rate; hospital-wide satisfaction varies by source and metric (114 patient surveys (hospital-wide))
What patients say
Patients praise
- Effective and clear communication from nursing and medical staff reported by many patients
- Patients feeling heard and respected by specific providers in the region
- Strong support systems for substance use disorder recovery, including medication-assisted treatment (MAT) and group therapy
- Generally high hospital-wide patient satisfaction scores regarding care quality and staff responsiveness
Common complaints
- Reports of staff or providers appearing dismissive, condescending, or lacking interest in patient concerns
- Some patients feel their specific needs or history are not adequately addressed by certain providers
In patients' words
"The fellow I saw seemingly had no interest in talking about my problems, and borderline blamed me for them."
— Rehab.com (Patient review for AMHC – Houlton Outpatient)"I can’t believe I spent so much time fighting to see this “specialist.” He was extremely condescending, disrespectful, and rude."
— Healthgrades (Patient review for a provider at Houlton Regional Hospital)"During this time, he has always taken care to see to it my needs, both medical and mental health have been met... He is a very [good doctor]."
— Healthgrades (Patient review for a provider at Houlton Regional Hospital)More clinics in Houlton
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