GIACP
Gastroenterology • Hershey, PA
Ratings by platform
- WebMD Care: 4.5 out of 5 stars (17 ratings)
- Healthgrades: 1 out of 5 stars (1 rating)
- Vitals: 4.0 out of 5 stars (Based on user-submitted reviews)
What patients say
Patients praise
- Patients describing the physician and staff as professional and caring
- Convenience of having endoscopy and other procedures performed on-site rather than at a hospital
- Ease of scheduling appointments, according to some patients
- Physician praised for taking time to explain conditions and treatments clearly
Common complaints
- Issues with office environment, including cleanliness and construction zones
- Dissatisfaction with staff courtesy and responsiveness, particularly regarding insurance authorization and accommodation of patient needs
- Reports of feeling dismissed or not taken seriously by the physician, leading to perceived ineffective treatment
- Instances of poor patient experience post-procedure, such as waking up on wet bedding
In patients' words
"I came out of anesthesia lying on soaking wet bedding... There were no appointments for that day at Hershey radiology... Now I am getting a bill for the virtual because Endoscopy did not send an approval to my insurance."
— Healthgrades review for Hershey Endoscopy Center"Dr. Rowe and his staff are very professional and caring... It is much easier than having to go to the hospital."
— Vitals review for Dr. William A. Rowe"It seemed as if dr Rowe never took me serious... I finally left and found a dr who figured out my problems within 4 (appointments) and with no scopes just bloodwork."
— Vitals review for Dr. William A. RoweMore clinics in Hershey
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