Kidney Disease
Nephrology • Hershey, PA
What patients say
Patients praise
- Individual nephrologists often receive high patient satisfaction ratings (e.g., 4.5–5.0 stars) for bedside manner, knowledge, and listening skills
- Patients appreciate doctors who provide thorough explanations, follow-up, and genuine concern for their well-being
Common complaints
- Indefinite discontinuation of the kidney transplant program in 2024 following scrutiny from federal and state regulators
- Uncertainty and lack of communication experienced by transplant patients during program suspensions and closure
- Reports of a culture of retaliation and internal organizational issues within the abdominal transplant program
- Patients feeling blindsided and left in limbo regarding their ongoing care and transplant eligibility
In patients' words
"This guy is the best physician I have ever encountered... He actually is concerned for his patients and doesn't treat you like a 10 minute space of time before he moves to the next person."
— Vitals review for Dr. Ronald MillerMore clinics in Hershey
Division of Nephrology | Penn State College of Medicine
Patients praise: Physicians are frequently praised for their thorough explanations of conditions and treatments. · Patients commonly report that providers listen well and answer questions effectively..
Madden & Gilbert Physical Therapy
Patients praise: Knowledgeable and professional staff · Compassionate and caring environment.
Family Medicine
Patients praise: Compassionate, thorough, and attentive care · Strong listening skills and patient-centered communication.
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