Gastroenterology and Hepatology (Adult) - Penn State Health
Gastroenterology • Hershey, PA
Ratings by platform
- Penn State Health official provider profiles: Generally high, with individual providers receiving 4.9 out of 5 stars based on numerous patient satisfaction ratings. (Varies by provider (e.g., 195 ratings for one, 136 for another).)
- Healthgrades/Vitals: 5.0 out of 5 stars for some providers on third-party sites. (Limited (e.g., 2-3 reviews).)
What patients say
Patients praise
- Access to advanced tertiary care and medical research.
- Multidisciplinary team approach involving surgeons, nutritionists, and other specialists.
- Specific praise for high patient satisfaction scores for individual gastroenterologists.
Common complaints
- Reports of poor bedside manner, specifically described as rude, apathetic, and condescending by some patients.
In patients' words
"Dr. Tinsley is the rudest, most apathetic and condescending doctor I have ever seen. Before even introducing himself, His 1st words to me were 'I don't want you to get your hopes up'."
— Patient review on VitalsMore clinics in Hershey
Gastroenterology in Hershey, PA - Find a UPMC Provider
Patients praise: Doctors/providers described as professional, reassuring, and good listeners · Staff described as friendly/helpful (in at least one review).
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Patients praise: Individual nephrologists often receive high patient satisfaction ratings (e.g., 4.5–5.0 stars) for bedside manner, knowledge, and listening skills · Patients appreciate doctors who provide thorough explanations, follow-up, and genuine concern for their well-being.
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Patients praise: Physicians are frequently praised for their thorough explanations of conditions and treatments. · Patients commonly report that providers listen well and answer questions effectively..
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Patients praise: Compassionate, thorough, and attentive care · Strong listening skills and patient-centered communication.
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