Gastroenterology in Hershey, PA - Find a UPMC Provider
Gastroenterology • Hershey, PA
Ratings by platform
- UPMC Providers (example listing: Allison C. McDermott, PA-C): 4.7 (76 ratings, 13 reviews)
- UPMC Providers (example listing: Charles C. Gabbert, MD): 4.8 (51 ratings, 7 reviews)
- Healthgrades (William Rowe): 2.6 stars (16 reviews)
- Vitals (William Rowe): 5 stars (stated in review text)
- Healthgrades (Ikponmwosa Enofe): Not specified
- Vitals (Alison Faust): 4.9 out of 5 (Not specified (average score stated))
- UPMC Providers (Kathleen Zimmerman, pediatric): 4.6 out of 5 (43 ratings, 12 reviews)
What patients say
Patients praise
- Doctors/providers described as professional, reassuring, and good listeners
- Staff described as friendly/helpful (in at least one review)
- Ease of getting appointments and availability of facilities for upper/lower GI procedures (in at least one review)
Common complaints
- Low trust or perceived lack of listening/communication; wrong facts or condescending attitude (reported in reviews)
- Perceived administrative/office issues: unsafe/unclean office, rude staff, denial of request for support person (reported in one review)
- Perceived clinical issues: not taking symptoms seriously or not addressing correctly; long-term dissatisfaction with diagnoses/tests/meds
In patients' words
""I saw Dr. Enofe because my usual provider was not available. In my note he got multiple facts about me wrong which did not make me trust him.""
— Healthgrades review for Dr. Ikponmwosa Enofe""Office was a construction zone, unsafe and not clean, sad that people have procedures done there. Office people were rude... I would never recommend this Dr. or office to anyone""
— Vitals review for Dr. William Rowe""Dr. Faust made me feel calm and reassured... She was very professional, and treated me like my problem was at the top of her list!""
— Vitals review for Dr. Alison Faust""We love Dr. Zimmerman... She always listens to our concerns and explains benefits/risks to treatment""
— UPMC Providers listing page with patient reviews for Dr. Kathleen ZimmermanMore clinics in Hershey
Gastroenterology and Hepatology (Adult) - Penn State Health
Patients praise: Access to advanced tertiary care and medical research. · Multidisciplinary team approach involving surgeons, nutritionists, and other specialists..
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Patients praise: Knowledgeable and professional staff · Compassionate and caring environment.
Kidney Disease
Patients praise: Individual nephrologists often receive high patient satisfaction ratings (e.g., 4.5–5.0 stars) for bedside manner, knowledge, and listening skills · Patients appreciate doctors who provide thorough explanations, follow-up, and genuine concern for their well-being.
Division of Nephrology | Penn State College of Medicine
Patients praise: Physicians are frequently praised for their thorough explanations of conditions and treatments. · Patients commonly report that providers listen well and answer questions effectively..
Family Medicine
Patients praise: Compassionate, thorough, and attentive care · Strong listening skills and patient-centered communication.
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