WellCare Urgent Care | New Standale Location Opening in ...
Urgent Care • Grand Rapids, MI
Ratings by platform
- Birdeye: 4.8/5 (2,910 reviews on Birdeye)
- Company Website: 4.7/5 (Approximately 5,000+ reviews (company website claim))
- Apple Maps: 2.6/5
What patients say
Patients praise
- Friendly and professional medical staff and reception teams
- Efficient service with minimal wait times for many patients
- Convenient hours and accessibility for walk-in needs
- On-site diagnostic capabilities like X-rays and lab testing are appreciated
Common complaints
- Difficulties with billing and payment communication
- Issues with wait times for some patients
- Inconsistent quality of medical advice or thoroughness reported by some reviewers
- Concerns regarding cleanliness and facility maintenance in some instances
In patients' words
"Dr Nick was amazing!! He greeted me with care, compassion and joy! He was extremely attentive and never made me feel dumb or paranoid about the questions for my concussion."
— Birdeye Review"The actual staff at this location are wonderful! They are fast, kind, and efficient... But whoever does the billing are terrible!!"
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