Corewell Health Urgent Care - 2750 E Beltline Ave NE
Urgent Care • Grand Rapids, MI
Ratings by platform
- Clinical GI Associates (aggregating): 3.3 out of 5 stars (103 reviews)
- Corewell Health Provider Search: 4.6 out of 5 stars (one source) and 4.7 out of 5 stars (another) (114 ratings and 132 ratings respectively)
What patients say
Patients praise
- Friendly and professional medical and support staff in many interactions
- Convenience of having multiple services (lab, radiology) in one location
- Efficient check-in processes generally reported
- Thorough care and effective treatment plans provided by the medical team
- Clean and modern facility environment
Common complaints
- Difficulty reaching front desk staff by phone
- Inconsistent communication regarding insurance and billing
- Technical issues with medical equipment (e.g., MRI machine breakdown) leading to repeated appointment rescheduling
- Long wait times for patients despite having scheduled appointments
- Perceived lack of compassion or professionalism from some support staff during interactions with patients
In patients' words
"Unfortunately, front desk workers never answer the phone so I couldn’t get communication on insurance."
— LocalityBiz patient review"No assistance for an hour after being checked in on time for a scheduled appointment for a sick 1 year old baby. ... As I was exiting the building, two support staff members were complaining in front of other patients about having to assist us."
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