Southridge Behavioral Hospital | Byron Center, Michigan
Behavioral Health • Grand Rapids, MI
Ratings by platform
- Birdeye: 1.8 out of 5 stars (14 reviews)
What patients say
Patients praise
- Modern facility design near Trinity Health Medical Center
- Provides 24/7 mental health crisis services and inpatient care
- Offers dual-diagnosis and adult/geriatric psychiatric treatment
Common complaints
- Reports of patient-on-patient violence and physical altercations
- Allegations of inadequate staff response to safety concerns and bullying
- Complaints regarding staff being inattentive or preoccupied with personal devices
- Concerns about the quality of therapeutic care and lack of clear guidance during stay
- Allegations regarding the falsification of records, misdiagnosis, and unauthorized forced drugging
- Frustration with the admission and transfer process
In patients' words
"Horrible experience! Fist fights some days many in one day. The police needs to get involved with this behavior at this hospital because I doubt the crap would be going on if they did!!"
— Birdeye review"I hope no one ever goes through what I went through. They falsify medical records. They misdiagnosed me forcefully drugged me. Fed me food I was allergic to for days. Stole my underwear’s. Violated my patient rights they don’t allow you to go to court..."
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