Urology | Geneva | URochester Medicine
Urology • Geneva, NY
Ratings by platform
- Healthgrades (Dr. Hani Rashid): 4.4 out of 5 stars (based on 22 reviews) (22 reviews)
- LocalityBiz (UR Medicine Urology - Henrietta): 3 out of 5 stars (1 review)
What patients say
Patients praise
- Professionalism and expertise of clinical care teams
- Compassionate, kind, and informative bedside manner from some providers
- Efficient and thorough examinations, including clear explanations of conditions and test results
- Convenience of having high-level specialty care accessible close to home in Geneva
Common complaints
- Bedside manner issues, including perceived rudeness, condescension, or failure to listen to patient concerns
- Communication gaps in pre- and post-operative care, such as lack of consultation on treatment decisions or unreturned messages
- Perception of appointments being rushed or feeling like a waste of time
In patients' words
"I truly feel he's very rude and condescending. I was hesitant in coming in because saw him years ago and It was the same type of ordeal."
— University of Rochester Medicine (Patient Comments)"Hani is a great guy … smart, compassionate, and down to Earth. His bedside manner is outstanding. He made me feel at ease immediately."
— Healthgrades"Pre- and post-care acted without including me in decisions. While the surgery team was excellent, I was subjected to pre- and post-care treatment and medications without being consulted."
— LocalityBiz"The midwife listened, and I mean really listened to everything I had to say which nowadays is quite rare with doctors in my experience. She was patient, attemptive and very kind."
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