Finger Lakes Dermatology | Board Certified Dermatologist in NY
Dermatology • Geneva, NY
Ratings by platform
- Healthgrades (for Finger Lakes Dermatology, Freeville): 1.5 out of 5 stars (2 ratings)
- Healthgrades (for Dr. Emily Lambert, Geneva): 4.1 out of 5 stars (23 ratings)
- Google (for Finger Lakes Dermatology, Freeville): 4.9 out of 5 stars (438 reviews)
What patients say
Patients praise
- Patients appreciative of kind and attentive nursing staff
- Effective treatment outcomes and medical care cited by some patients
- Convenient scheduling for urgent matters reported by some users
- Broadly high aggregated ratings on platforms like Google (4.9/5)
Common complaints
- Reports of aloof or condescending behavior by some providers
- Complaints regarding rude receptionist staff or difficulty reaching the office via phone
- Negative experiences with wait times and administrative processes (e.g., being dropped as a patient)
- Concerns about appointment duration and perceived lack of attention to symptoms
In patients' words
"The Dr. spent about 10 quick minutes with my son. He wasn't interested in listening to my concerns and was condescending."
— Healthgrades user review (Finger Lakes Dermatology)"My only complaint is that a couple of the women who work as receptionists are continuously extremely rude over the phone and while checking in to the office."
— Healthgrades user review (Dr. Emily Lambert)More clinics in Geneva
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