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Geneva General Dermatology

Dermatology • Geneva, NY

★★★★★4.5/545 reviews across 2 platforms

Ratings by platform

  • Vitals: 4.3/5 (5 reviews)
  • WebMD: 4.5/5 (40 reviews)

What patients say

Patients praise

  • High satisfaction with Dr. Emily Lambert's medical expertise and bedside manner
  • Effective treatment outcomes for skin conditions and skin cancer removal
  • Doctor is considered thoughtful and caring

Common complaints

  • Long wait times for appointments and in the office
  • Complaints regarding receptionist staff being rude or difficult to deal with over the phone
  • Difficulty in seeing the doctor versus a physician assistant (PA)
  • Reports of being dropped as a patient for cancelled appointments

In patients' words

"Dr. Lambert worked miracles for me... The first Rx she prescribed worked to heal my hands completely."

— WebMD

"The receptionist that is on the phone is extremely miserable and rude."

— Vitals

"My only complaint is that a couple of the women who work as receptionists are continuously extremely rude over the phone and while checking in to the office."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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