Geneva - WellNow Urgent Care
Urgent Care • Geneva, NY
Ratings by platform
- Google/Birdeye: 4.8/5 stars (787 reviews)
- Trucker Guide: 4.7/5 stars (754 reviews)
- SolvHealth: 5.0/5 stars
What patients say
Patients praise
- Clean and well-maintained facility
- Generally fast and efficient service with many visits completed in under 45-60 minutes
- Professional, friendly, and compassionate staff and medical providers
- Convenient online scheduling and ability to check wait times
Common complaints
- Instances of being turned away shortly before closing time despite posted hours
- Wait times for scheduled appointments sometimes exceeding expectations due to walk-ins
In patients' words
"This facility is a great place to go! I've been their 4x - each time I've gone- it's been very clean with great customer service and a great bedside manner with medical staff!"
— Birdeye review"Walked in at 7:31pm, sign/internet/door all day they are open until 8pm. Staff was already cleaning the waiting room. When I asked if they were open until 8pm I got “oh we are but we just saw our last patient.”"
— Birdeye review"They offer appointments. They lie. I had a 2:20 appointment, I arrived 2:10 and was immediately told me it'd be a whole because there was a line of walk in."
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