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Rochester Regional Health Urgent Care

Urgent Care • Geneva, NY

★★★★☆3.8/5156 reviews across 1 platform

Ratings by platform

  • Local Guide World: 3.8/5 (156 reviews)

What patients say

Patients praise

  • Availability of same-day or walk-in care services
  • Modern facility and equipment at the Geneva Medical Campus
  • Competent telehealth alternatives when in-person appointments are disrupted

Common complaints

  • Reports of unprofessional staff behavior or perceived lack of care
  • Strict adherence to appointment/arrival time policies leading to cancellations
  • Billing and administrative disputes

In patients' words

"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’"

— Finger Lakes Times report

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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