Urgent Care - Geneva | Rochester Regional Health
Urgent Care • Geneva, NY
Ratings by platform
- Local Guide World: 3.8/5 (156 reviews)
What patients say
Patients praise
- Availability of same-day or walk-in care services
- Modern facility and equipment at the Geneva Medical Campus
- Competent telehealth alternatives when in-person appointments are disrupted
Common complaints
- Reports of unprofessional staff behavior or perceived lack of care
- Strict adherence to appointment/arrival time policies leading to cancellations
- Billing and administrative disputes
In patients' words
"Absolutely horrible experience, will never go back. Was immediately dismissed as soon as I walked in the door by the receptionist and then again by the younger male doctor."
— Local Guide World review"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’"
— Finger Lakes Times reportMore clinics in Geneva
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