Urology - Geneva | Rochester Regional Health
Urology • Geneva, NY
Ratings by platform
- WebMD Care for Dr. Richard Kasulke: 4.5/5 stars (6 ratings)
- Yelp for Rochester Regional Health (overall system): 2.5/5 stars (74 reviews)
What patients say
Patients praise
- Comprehensive and modern facility at the new Geneva Medical Campus
- High patient ratings for specific individual providers (e.g., Dr. Richard Kasulke)
- Convenient access to a wide range of specialty services under one roof in Geneva
Common complaints
- Difficulty scheduling appointments and reaching staff via phone
- Dissatisfaction with billing communication and lack of clarity on bills
- General mixed or negative sentiment toward the broader Rochester Regional Health network on some consumer platforms
In patients' words
"Explained conditions and treatments... Answered my questions... Provided follow-up as needed."
— WebMD Care (Dr. Richard Kasulke)"I called the women center three times and was told that I would get a call back... Which I find to be pretty negligent."
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