Urology - Finger Lakes Health
Urology • Geneva, NY
Ratings by platform
- WebMD (Dr. Richard Kasulke): 4.5 out of 5 stars (6 ratings)
- WebMD (Finger Lakes Urology Institute): Not explicitly provided beyond single-review sample (1 review)
- CMS Care Compare/Hospital Consumer Assessment of Healthcare Providers and Systems (Geneva General Hospital): 3 out of 5 stars (overall hospital rating) (746 surveys (HCAHPS))
What patients say
Patients praise
- Praise for thoroughness, professional knowledge, and clarity in explaining medical conditions and treatment plans
- Positive remarks regarding compassionate approach and genuine care for patient well-being
- Appreciation for successful outcomes in specialized surgeries and procedures
Common complaints
- Complaints regarding bedside manner including perceptions of arrogance, rudeness, or lack of empathy
- Reports of dissatisfaction with post-surgical outcomes or communication following complications
- Specific concerns about staff responsiveness and communication in some instances
In patients' words
"After numerous attempts to stop it, I have continuous leakage around the supra-pubic catheter tube! If the problem is not solved soon, I will have to find another urologist who can solve the problem!"
— WebMD (Finger Lakes Urology Institute)"His compassionate approach and willingness to answer all my questions really set him apart. I never felt rushed, and it was clear that he genuinely cares about my patients' well-being."
— WebMD (Dr. Jonathan Bloom)"This man is one of the most rude human beings i have ever met! was assigned to him after emergency in hospital, he couldn't even give us the time of day after the surgery! Was curt, rude, unkind..."
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