Geneva General Surgical Associates-Geneva - Finger Lakes Health
General Surgery • Geneva, NY
Ratings by platform
- US News & World Report (Hospital-level ratings): 2 out of 5 (for the parent facility, Finger Lakes/Geneva General Hospital, regarding patient experience) (Not specified for the surgical group specifically)
What patients say
Patients praise
- Practice provides 24/7 care and uses minimally invasive techniques.
- Focus on patient-centered quality care.
- Practice includes a board-certified colorectal surgeon.
- Staff noted by some as professional and friendly.
Common complaints
- Patient experience scores for the parent institution (Finger Lakes Health/Geneva General Hospital) are below national and state averages in several categories, including staff responsiveness and communication about medications.
In patients' words
"Patients regularly mention that the friendliness and professionalism of staff and physicians surpasses their expectations."
— Finger Lakes Health official website (General Surgery page)More clinics in Geneva
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