General Surgery - Geneva | Rochester Regional Health
General Surgery • Geneva, NY
Ratings by platform
- Vivian Health: 2.8/5 (33 reviews)
- Birdeye: 4.4/5 (22 reviews)
- Yelp: 2.5/5 (74 reviews)
What patients say
Patients praise
- Positive nursing and clinical care experiences reported by some staff and patients
- Clean, accessible, and well-maintained facilities reported at some locations
- Some physicians noted for being attentive and listening to patients
- Professional surgical care reported for specific procedures
Common complaints
- Strict cancellation policies for late arrivals
- Billing and administrative difficulties, including lack of itemized detail
- Perceived dismissal of patient concerns by some providers
- General dissatisfaction reported on third-party review platforms regarding communication and responsiveness
In patients' words
"They said I was a minute late for my appointment... and that they had canceled it. I’m trying to find a parking space, and then when I get there, I have to wait in line... So my appointment was at 10:20 a.m., and when I actually got to the window, it was 10:31."
— Patient report in Finger Lakes Times"He dismisses my concerns with a simple hammer to the knee. Nope, you're fine. Two years later, still having same issue. Looking for a new Dr."
— Patient review on Healthgrades (regarding a specific provider)More clinics in Geneva
Geneva General Hospital
Patients praise: Some patients report excellent nursing and medical care during hospital stays · Specific praise for attentive, kind, and professional staff members.
Lisa Mulkin, DDS
Patients praise: Professional, friendly, and caring staff · Thorough and detailed explanations of dental procedures.
Grateful Dental Of Geneva
Patients praise: knowledgeable and proficient dentist · attentive, caring, and respectful staff/doctor.
WellNow Urgent Care
Patients praise: Clean and well-maintained facility · Generally fast and efficient service with many visits completed in under 45-60 minutes.
Finger Lakes Dermatology
Patients praise: Patients appreciative of kind and attentive nursing staff · Effective treatment outcomes and medical care cited by some patients.
Diagnostic Imaging - Geneva
Patients praise: Professional and friendly staff · Efficient appointment scheduling.
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