Contact | Genesis Family Health
Behavioral Health • Garden City, KS
Ratings by platform
- HelpConnectUsa: 3.6/5 (103)
- Recovered.org: 3.69/5 (Not explicitly specified total count)
What patients say
Patients praise
- Friendly and helpful staff in specific instances
- Efficient emergency assistance in some cases
Common complaints
- Frequent appointment cancellations and rescheduling by staff
- Long wait times on the phone for scheduling
- Poor customer service and perceived rude or dismissive staff attitude
- Difficulty accessing timely care for urgent or specific health needs
In patients' words
"The receptionists are awful. They keep you on hold for more than 30 minutes to hours each time I call! just to schedule an appointment."
— LocalityBiz user review"When I spoke to Genesis they were very kind over the phone, they were able to do the consult for my husband the next morning, and a few minutes after squeezed him in to have the tooth removed."
— USCompanies user reviewMore clinics in Garden City
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