Genesis Family Health
Behavioral Health • Garden City, KS
Ratings by platform
- HelpConnectUsa: 3.6/5 (103 reviews)
- Recovered.org: 3.69/5
What patients say
Patients praise
- Friendly and helpful staff in specific instances
- Efficient emergency assistance in some cases
Common complaints
- Frequent appointment cancellations and rescheduling by staff
- Long wait times on the phone for scheduling
- Poor customer service and perceived rude or dismissive staff attitude
- Difficulty accessing timely care for urgent or specific health needs
In patients' words
"The receptionists are awful. They keep you on hold for more than 30 minutes to hours each time I call! just to schedule an appointment."
— LocalityBiz user review"When I spoke to Genesis they were very kind over the phone, they were able to do the consult for my husband the next morning, and a few minutes after squeezed him in to have the tooth removed."
— USCompanies user reviewMore clinics in Garden City
Genesis Family Health
Patients praise: Provides a variety of services including medical, dental, and behavioral health care · Offers programs such as sliding fee scales and health education.
CommonSpirit Pediatrics Siena
Patients praise: Providers are described as knowledgeable and thorough. · Doctors are praised for being patient and making children feel comfortable..
Main and Palmer Family Dentistry
Patients praise: Friendly, professional staff · Clear communication / thorough explanations that help reduce anxiety.
Siena Internal Medicine
Patients praise: Patients appreciate attentive, thorough, and compassionate care from certain physicians and nursing staff · Some staff members are noted for being friendly, professional, and helpful in navigating appointments.
CommonSpirit Women's Health Garden City
Patients praise: Providers perceived as caring, kind, and attentive by many patients · Staff described as helpful and professional by some patients.
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