Main and Palmer Family Dentistry | Dentist Garden City KS
Dental • Garden City, KS
Ratings by platform
- Healthgrades (Dr. Lance Palmer, DDS): 4.8/5 star rating (139 reviews (139 ratings))
- Healthgrades (Dr. Jay Main, DDS): 5.0/5 star rating (158 reviews (158 ratings))
- PatientConnect365: Patient Satisfaction (2 patient reviews; rating not specified in snippet) (2 patient reviews)
What patients say
Patients praise
- Friendly, professional staff
- Clear communication / thorough explanations that help reduce anxiety
- Gentle, careful treatment and attentive hygienists
- Overall high likelihood to recommend for Dr. Jay Main and strong satisfaction for Dr. Lance Palmer
Common complaints
- Some complaints about scheduling/being unresponsive
- Allegations of damage to dental work and lack of responsibility (crown/enamel issues)
- Concerns about pricing/being charged more than quoted
- Some mention that wait times can occasionally be longer than expected
In patients' words
"“Excellent dental care! Staff are friendly and professional!”"
— PatientConnect365 review by Michelle F. (via Google+, 04/24/19)"“Great people, helpful all around.”"
— PatientConnect365 review by Tyler J. (via Google+, 04/17/19)"“My experience with Palmer was the worst experience I have ever had with a dentist… He was totally unresponsive to the problems he caused.”"
— Healthgrades (Dr. Lance Palmer) written review excerpt"“Some reviewers note that wait times can occasionally be longer than expected…”"
— Wheree.com review summary (Updated June 2026)More clinics in Garden City
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