Siena Internal Medicine | Garden City - CommonSpirit Health
Internal Medicine • Garden City, KS
Ratings by platform
- Wheree: 8.8/10 (Excellent)
- Birdeye: 4.9/5 stars (246 reviews)
What patients say
Patients praise
- Patients appreciate attentive, thorough, and compassionate care from certain physicians and nursing staff
- Some staff members are noted for being friendly, professional, and helpful in navigating appointments
- Instances of efficient, timely, and supportive service for specific procedures or visits
Common complaints
- Reports of rude, dismissive, or unprofessional front-desk and support staff interactions
- Complaints regarding scheduling errors, disorganized check-in processes, and long wait times
- Issues with billing, medical coding errors, and perceived aggressive collection practices
- Concerns regarding insufficient medical evaluations or poor communication from specific providers
In patients' words
"My father called earlier, and the secretary who answered the phone was extremely rude and dismissive... it creates an unwelcoming and discriminatory environment for non English speaking patients."
— LocalityBiz user review"They DO NOT fix THEIR errors and then threaten to sue when insurance won’t pay. My dad had his ANNUAL CHECKUP and it got coded incorrectly."
— LocalityBiz user review"Rachel was great…thorough, attentive. The person who did the work before Rachel, was not so great. Didn’t tell me her name, she was unorganized, unfriendly..."
— LocalityBiz user reviewMore clinics in Garden City
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