Compass Behavioral Health | Mental Health Providers
Behavioral Health • Garden City, KS
Ratings by platform
- Rehab.com: 3.3/5 (7 reviews)
- ABA Navigator: 4.3/5 (6 reviews)
- ABA Navigator (Outpatient): 2.7/5 (10 reviews)
- Yelp: 1.0/5 (3 reviews)
What patients say
Patients praise
- Some individual providers (e.g., counselors) are described as helpful and empathetic
- Some efforts to make services accessible despite challenges
Common complaints
- Poor administrative communication and difficulty getting calls returned
- Issues with appointment scheduling, cancellations, and long wait times
- Complaints regarding billing, insurance processing, and inability to pay online
- Staff perceived as unprofessional, rude, or lacking understanding of mental health issues
- Reports of lost medical referrals and paperwork
In patients' words
"It's just not worth it to come here. It takes months to get an appointment, they can (and will) cancel on you last minute without notifying you."
— ABA Navigator Review"Some good workers? Maybe. Unfortunately, they are too busy to help anyone. The majority of the staff does not understand the limitations/issues of mental illness, so they are uncaring. The front desk is not good at returning calls."
— Rehab.com/Yelp Review"Nelson is a great counselor and person. Listens well, and offers solutions to help you with whatever you're dealing with in life. Definitely recommend him to anyone looking to get some help."
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