St. Jude Heritage Medical Plaza – Fullerton, Harbor Blvd
Dermatology • Fullerton, CA
Ratings by platform
- Providence/St. Jude Official Website and PSJH Med Groups: 4.7 to 4.9 out of 5 based on thousands of internal ratings (Thousands of ratings across internal Providence/St. Jude platforms)
- Solv Health: 3.0 out of 5 (2 ratings)
- Yahoo Local: 2.5 out of 5 (30 reviews)
What patients say
Patients praise
- Generally high official ratings from Providence-affiliated surveys
- Caring and compassionate staff members in certain departments
- Accessible multispecialty care and range of services provided
- Efficient care for specific surgical or medical procedures reported by some patients
Common complaints
- Difficult or long wait times for appointments and walk-in services
- Unprofessional or rude behavior from office staff and some medical personnel
- Billing and insurance coverage errors for routine check-ups
- Communication issues regarding scheduling and patient procedures
In patients' words
"Both the nurse and the doctor/PA who spoke to her were rude, rushing, and basically dismissed her symptoms... She came home in tears."
— Solv Health patient review"I've had nothing but good experiences with this office. I had bunion surgery here a few weeks ago. Prior to that I've had check-ins to make sure everything was a go before my surgery."
— Yahoo Local patient review"I am very disturbed of the unprofessional and poor attitude of Ms. Hanna... It is my opinion that Ms. Hanna has poor performance... and aggressive uncourteous attitude toward patient."
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