Fullerton - Cardiology (Val Mesa) - Providence Medical Foundation
Cardiology • Fullerton, CA
Ratings by platform
- Healthgrades: 4.4/5 stars (22 reviews (for Dr. Jesus Vera))
- Birdeye: 2.7/5 stars (229 reviews (for Providence St. Jude Medical Center))
- Healthgrades: 4.2/5 stars (10 reviews (for Dr. Ramesh Rathod))
- Providence Medical Group website: 4.7-4.9/5 stars ((Individual physician internal scores))
What patients say
Patients praise
- Highly regarded medical expertise of certain physicians for life-saving procedures
- Positive experiences with nursing and hospital staff for acute or emergency care
- Clean, modern, and accessible medical facility building
- Some individual physicians maintain high patient satisfaction ratings
Common complaints
- Reports of dismissive, rude, or condescending behavior by some physicians
- Complaints regarding incompetent or unhelpful office staff and communication issues
- Difficulty scheduling appointments and long wait times
- Frustrations with administrative tasks, such as prescription processing and referral management
- Negative experiences with the physical facility, including parking fees and lack of guidance from staff
In patients' words
"Dr Vera was extremely dismissive, didn’t listen to my concerns, and made snap judgements that made me feel uncomfortable. I left the visit feeling like I needed to see a different cardiologist."
— Healthgrades reviewer"The office staff is incompetent and unhelpful. They don't give you all of the correct information upfront... I won't return here."
— Healthgrades reviewer"He put a stint in my husband's "widow maker" artery which I know saved his life. We trust him implicitly and would recommend him highly."
— Healthgrades reviewer"As a medial professional this team needs help. Dqisappointed in the service. I hope the tech is better. Ok.the tech was awesome too bad the 1st impression was so bad"
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