Dartmouth Hitchcock Medical Center
Occupational Therapy • Franklin, NH
Ratings by platform
- Yelp: 2.1/5 (160 reviews)
- Birdeye (primarily Google): 3.3/5 (737 reviews)
What patients say
Patients praise
- The Dartmouth Health system is recognized for its broad clinical reach and academic affiliation with Dartmouth and the Geisel School of Medicine
- Providers within the Dartmouth-Hitchcock clinic network have achieved a solid average Merit-based Incentive Payment System (MIPS) quality score (76.0/100)
- Access to comprehensive specialty services and integrated care pathways for conditions like stroke recovery
Common complaints
- Reports of poor administrative responsiveness, including long wait times to speak with staff and difficulty booking appointments
- Concerns regarding patient privacy and facility environment during hospital stays
- Frustration with appointment cancellations and communication barriers
In patients' words
"They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns. "I know you were supposed to be seen in February, but the soonest we can get you in is August." is not an acceptable answer for healthcare."
— Birdeye Review"No staffing, no care and your pretty much taking care of yourself the majority of the time."
— Yelp ReviewMore clinics in Franklin
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