Therapy & Psychiatry in Framingham, MA - 125 Newbury St
Psychiatry • Framingham, MA
Ratings by platform
- LocalBiz (re-sharing LifeStance reviews): 3.5/5 (for company-wide processes) (Not explicitly stated for the whole site, but referenced in user reviews)
- Healthgrades (specific to Dr. Maitri Patel): 3.2/5 (6 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable individual providers
- Effective medication management and positive clinical outcomes
- Convenient access to a variety of specialists within one network
- Prompt responses from some providers when contacted directly
Common complaints
- Frustrating digital patient portal systems
- Difficulties with administrative tasks such as return calls and emails
- Long wait times and office environment issues
- Mixed feedback on provider communication styles (e.g., transactional, cold vs. compassionate)
In patients' words
"My doctor, Anne Fournier, is 5 Stars. Compassionate, knowledgeable... If the review is for Lifestance they get more like a 3.5 star review... the portal is terrible."
— LocalBiz review for Anne Fournier"She was the first doctor that actually listened to me and validated my struggles... She’s not a therapist, she’s a psychiatrist, so if you want therapy you need to find a psychologist or mental health counselor."
— Vitals review for Dr. Tanya Yanovsky"Doctor Patel’s treatment is extremely transactional and rushed. She does not care about her patients on a human level... Trust me, look elsewhere!"
— Healthgrades review for Dr. Maitri PatelMore clinics in Framingham
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