Mental Health Care in the Community
Mental Health Care • Framingham, MA
Ratings by platform
- Rehab.com: 2.6/5 (40 reviews)
- Recovered.org: 3.88/5
What patients say
Patients praise
- Caring and compassionate clinical staff reported by some clients
- Convenient access to a wide range of integrated services under one roof
- Reduced reliance on emergency room visits for mental health crises due to alternative programs like The Living Room
Common complaints
- Difficulties in scheduling or re-scheduling appointments with therapists
- Issues with communication and responsiveness (e.g., failure to call back)
- Perceived lack of compassion or professional conduct from some staff members
- High turnover of therapists and doctors
In patients' words
"I am very disappointed... my first session was great... But for whatever reason she canceled three times in a row... I called back and asked For a new therapist. Two weeks have gone by no calls , nothing."
— Rehab.com user review"The therapists and doctors are caring and compassionate. There does seem to be a high turnover rate of therapists."
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