Mitchell-Hollingsworth | Nursing & Rehab Center in Florence, AL
Rehabilitation Hospital Unit • Florence, AL
Ratings by platform
- Medicare/CMS (as of accessed data): 4/5 stars overall (varies by source/timeframe) (Data varies across platforms; source cites 5 reviews on one site)
- NursingHomeSite.com: 3/5 stars (N/A)
What patients say
Patients praise
- Praise for the rehabilitation and therapy programs
- Some residents report caring and supportive interactions with individual staff members
- Positive experiences regarding physical progress and recovery outcomes
Common complaints
- Allegations of neglect and poor hygiene, including reports of pests
- Issues with communication and staff responsiveness
- Reports of resident-to-resident abuse and safety concerns
- Inconsistencies in quality of care and staffing challenges
In patients' words
"I highly recommend Mitchell-Hollingsworth for their wonderful therapists, nurses, and staff. I have to say I am 100% satisfied!"
— Facility Testimonial"The place is infested with ROACHES! If you visit on the weekend, dead ones are in the hallway and nobody even picks them up."
— Third-party review platform"Three days into this facility, my Mom, 83, contracted MRSA. A patient was put in her room with an "unspecified infection". Within two days, Mom started..."
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