Orthopaedic Clinic in Florence | The Orthopaedic Center (TOC)
Orthopedics • Florence, AL
Ratings by platform
- Aggregate healthcare review platforms (Birdeye, rater8): Approximately 4.8 to 4.9 out of 5 stars (aggregate across multiple locations) (Thousands of aggregate ratings across the organization (e.g., 2,271 on Birdeye, 2.6K on rater8))
- Facebook (TOC Florence specific page): 86% recommend (6 reviews)
What patients say
Patients praise
- High ratings for medical staff and doctor expertise
- Successful surgical outcomes reported by many patients
- Professional and effective clinical care for various conditions
Common complaints
- Difficulties with billing and payment processes
- Challenges scheduling or rescheduling appointments
- Long wait times for procedures or communication
- Occasional complaints about bedside manner or perceived lack of care
In patients' words
"I have had about 5 surgeries there over the last several years. I don’t have any complaints about anyone there."
— Nextdoor user review"Doctor I saw was top notch, no complaints, but their office billing / appointments people are just awful to deal with."
— Birdeye user reviewMore clinics in Florence
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