The Orthopaedic Center (TOC)
Orthopedics • Florence, AL
What patients say
Patients praise
- High ratings for medical staff and doctor expertise
- Successful surgical outcomes reported by many patients
- Professional and effective clinical care for various conditions
Common complaints
- Difficulties with billing and payment processes
- Challenges scheduling or rescheduling appointments
- Long wait times for procedures or communication
- Occasional complaints about bedside manner or perceived lack of care
In patients' words
"I have had about 5 surgeries there over the last several years. I don’t have any complaints about anyone there."
— Nextdoor user review"Doctor I saw was top notch, no complaints, but their office billing / appointments people are just awful to deal with."
— Birdeye user reviewMore clinics in Florence
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Patients praise: Highly rated surgical skills and expertise · Compassionate, attentive, and caring staff and physicians.
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Patients praise: Friendly and courteous staff · Thorough and knowledgeable doctors (Dr. Burnley and Dr. Killen).
Psychiatrists and Psychiatric Nurses in Florence, AL
Patients praise: Providers are frequently described as compassionate, attentive, and good listeners · Patients appreciate feeling heard and not rushed during appointments.
Evolve Behavioral Health
Patients praise: Practitioners are described as compassionate, kind, and patient. · Staff take the time to listen to patients and thoroughly review medical history..
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Patients praise: Professional, compassionate, and knowledgeable medical providers and staff · Clean and well-maintained facility.
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