Urgent Care, Telehealth, & Walk-In Clinic | Patient First Fairfax
Urgent Care • Fairfax, VA
Ratings by platform
- Solv Health: 3.5 out of 5 stars (56 ratings)
- Washington Consumers' Checkbook: Data provided but not explicitly averaged; mixed individual reports (24 ratings)
What patients say
Patients praise
- Clean and well-staffed facilities
- On-site X-ray and laboratory capabilities
- Efficient check-in process for some patients
- Convenient alternative to emergency rooms for minor issues
Common complaints
- Long wait times
- Billing and insurance processing issues
- Poor customer service and communication
- Difficulty getting issues resolved with collections
In patients' words
"Horrible. As other reviews say AVOID THIS PLACE. You will wait forever. Staff does not care at all. We waited 4 and a half hours."
— Yelp"Excellent, clean and well staffed facility with excellent free parking... This facility is much quicker than a hospital emergency room."
— Washington Consumers' Checkbook"Terrible customer service and billing service, don't ever use them... refused to cooperate and instead sent my account to collections."
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