Inova Primary Care - Fair Oaks
Primary Care • Fairfax, VA
Ratings by platform
- Birdeye/Google/Yelp aggregate: 2.8 out of 5 stars (based on approx. 206 reviews) (206 reviews)
- Birdeye (Walk-In Clinic): 2.0 out of 5 stars (18 reviews)
What patients say
Patients praise
- Some physicians praised for being attentive, professional, and genuinely caring
- Consistent care noted by long-term patients who have had positive interactions
- Ease of appointment scheduling mentioned in some instances
- High star ratings for specific individual practitioners within the practice
Common complaints
- Long wait times and scheduling issues
- Concerns regarding administrative and billing practices (including high or unexpected charges)
- Reports of impersonal or 'business-like' service compared to past experiences
- Some negative experiences with front desk communication and responsiveness
- Complaints about misdiagnosis or perceived lack of thorough care
In patients' words
"Dr. Calcagno is [great]! He truly listens and takes his time with his patients. He made me feel comfortable, heard, and never rushed during my visit."
— Patient review on Birdeye"Been going to FFP for over 20 years. Was always great. then they were taken over by INOVA. has become a 'business' rather than a 'medical' facility. the whole experience has become a frustration."
— Patient review on Yelp/Apple Maps"I spent 12 months working with this clinic only to give them my hard earned money and... would allow them... a total rip off."
— Patient review of the walk-in clinic on BirdeyeMore clinics in Fairfax
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