Suburban Eyes Clinic & Suburban Medical Aesthetics PLLC
Ophthalmology • Evanston, IL
What patients say
Patients praise
- Highly favorable patient experiences with Dr. Phillip Wu and clinic staff (professional, friendly, timely, efficient).
- Positive comments about care quality and thorough communication (e.g., dry eye procedures, cataract surgery, answering questions).
- For the MedSpa side, reviewers mention professionalism, easy appointment scheduling, and friendly staff (e.g., Lumecca IPL).
Common complaints
- Some patients report dissatisfaction with certain staff interactions (e.g., technicians/front desk/office manager), describing them as arrogant or condescending.
- One Testimonials page includes a specifically noted prior unhappiness with a technician and front-desk staff, though the reviewer also states the recent visit was improved.
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