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Suburban Eyes Clinic & Suburban Medical Aesthetics PLLC

OphthalmologyEvanston, IL

★★★★★4.9/51,154 reviews across 4 platforms

Ratings by platform

  • Suburban Eyes Clinic (Dr. Phillip C. Wu, Testimonials page): 4.88/5 (998 total reviews (page shows ~994–1,002 depending on testimonial page snapshot))
  • Suburban Medical Aesthetics (Groupon): 4.9/5 (56+ reviews)
  • Suburban Medical Aesthetics (Birdeye): 5.0/5 (1 review)
  • Suburban Eyes Clinic (Zocdoc - Dr. Phillip Wu): 4.78/5 (99 reviews)
  • Suburban Eyes Clinic (Yelp): (review excerpts indicate mixed feedback; specific star rating not captured in snippet) ((not captured in snippet))

What patients say

Patients praise

  • Highly favorable patient experiences with Dr. Phillip Wu and clinic staff (professional, friendly, timely, efficient).
  • Positive comments about care quality and thorough communication (e.g., dry eye procedures, cataract surgery, answering questions).
  • For the MedSpa side, reviewers mention professionalism, easy appointment scheduling, and friendly staff (e.g., Lumecca IPL).

Common complaints

  • Some patients report dissatisfaction with certain staff interactions (e.g., technicians/front desk/office manager), describing them as arrogant or condescending.
  • One Testimonials page includes a specifically noted prior unhappiness with a technician and front-desk staff, though the reviewer also states the recent visit was improved.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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