Northwestern Medicine Obstetrics and Gynecology Evanston ...
Obstetrics and Gynecology • Evanston, IL
Ratings by platform
- Northwestern Medicine Official Website: Generally 4.8 to 5.0 out of 5 stars for practice locations and many individual faculty providers (Hundreds of ratings per provider and location; for example, one practice site holds 634 ratings and others exceed 900+ ratings)
- WebMD Care: Individual ratings range from 3.5 to 5.0 out of 5 stars depending on the specific physician (Typically 18 to 30 ratings per individual physician profile)
What patients say
Patients praise
- High overall star ratings across Northwestern Medicine OB/GYN practice sites
- Physicians often praised for being kind, knowledgeable, and genuinely caring
- Strong patient appreciation for thorough explanations and bedside manner
- High level of trust in medical expertise and personalized care approaches
Common complaints
- Some reports of long wait times for specific providers
- Occasional instances where patients felt unheard or received subjective/insensitive communication during specialized screenings
- Concerns regarding staff courtesy for some individual providers
In patients' words
"I never feel rushed during my appointments, and she always takes the time to listen and answer my questions. Dr. Keen treats her patients with genuine compassion and provides personalized, attentive care."
— Patient review on WebMD for Dr. Melissa Keene"Dr. Keene has a wonderful bedside manner. Really takes the time to know her patients and never rushes you out the door. She is highly knowledgeable and trustworthy and I recommend her without hesitation!"
— Patient review on Vitals for Dr. Melissa Keene"Unfortunately I feel that this doctor was thoughtless and insensitive during me level 2 scan. He sent me away telling me that my scan and measurements were perfect, but that his subjective thoughts were that I needed a rescan in 6 weeks."
— Patient review on Vitals for Dr. David W. OuyangMore clinics in Evanston
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