Evanston Eye Wellness: Eye Doctors in Evanston
Ophthalmology • Evanston, IL
Ratings by platform
- Evanston Eye Wellness website: 4.4/5 stars (211 reviews)
- Yahoo Local: 4.0/5 stars (53 reviews)
- Better Business Bureau (BBB): C rating (1 complaint filed)
What patients say
Patients praise
- Friendly and helpful staff
- Professional, thorough, and kind optometrists
- Accommodating with glasses adjustments and repairs
- Quality eye exams and use of advanced technology
Common complaints
- Non-transparent or unethical billing practices
- Complaints regarding aggressive management
- Issues with product quality (e.g., lens thickness)
- Failure to respond to BBB complaints
In patients' words
"Anya was extremely helpful and friendly when I came in yesterday to have my glasses readjusted... Great job Anya, and thank you for making it such a good experience."
— Evanston Eye Wellness Website (Nathaniel A.)"Unethical Billing, Aggressive Manager, and Hidden $140 Fees. AVOID. My experience was a nightmare due to non-transparent pricing and aggressively poor management."
— Yahoo Local (Anonymous review)"Best eye exam I've had. Thorough and interesting!! They took three scans of each eye, used them to talk about my eyes. Excellent experience."
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