Northwestern Medicine Neurology Evanston Sherman Avenue
Neurology • Evanston, IL
Ratings by platform
- Birdeye (Dr. Carolyn Goldschmidt): 3.0 out of 5 stars (4 reviews)
- Northwestern Medicine (Dr. Bruce A. Cohen): High (based on 961 ratings) (63 reviews)
What patients say
Patients praise
- physicians described as knowledgeable, thorough, and professional
- providers noted for clear communication and taking time to explain conditions and treatments
- strong appreciation for specialized expertise in areas like multiple sclerosis and cognitive disorders
Common complaints
- reports of unresponsive or slow-to-respond administrative and office staff
- complaints regarding difficulty with prescription refills or medical documentation processing
- frustration with scheduling and communication barriers, including perceived lack of accessibility to physicians
In patients' words
"Dr. Cohen is the best of the best! I've been to several neurologist and he stands out among them- thorough, smart, always learning!"
— Northwestern Medicine patient review for Dr. Bruce A. Cohen"I called to speak with him or his nurse practitioner 5 times. His staff was rude... After I did research, by calling my insurance company they explained to me they just needed more information from the doctor... His office staff never followed up nor help to resolve the issue."
— Vitals patient review for Dr. James M. Voci"Would you want a doctor’s office that took 8 days to respond to something your pharmacy needed... Despite you calling and emailing them everyday, no one in the office responded to you or your pharmacy for 8 days?"
— Birdeye patient review for Dr. Carolyn GoldschmidtMore clinics in Evanston
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