Neurology | Prime Medical Group Saint Francis Hospital
Neurology • Evanston, IL
Ratings by platform
- U.S. News – Saint Francis Hospital-Evanston neurologists (patient experience): 1.8 / 5 patient experience (67 reviews)
- Vitals – Dr. Angela N. Mark, MD: 2 ratings (no average shown in snippet) (2 ratings)
- Illinois Hospital Report Card – Prime Healthcare St. Francis Hospital (patient experience/satisfaction survey): Patients that would definitely recommend: 60% (definitely recommend metric) (Survey-based (exact sample size not shown))
- BestAround.com – Saint Francis Hospital - Neurology Evanston listing: 4.9 (Google reviews rating shown on listing) (47 Google reviews)
What patients say
Patients praise
- Some online ratings for the Saint Francis Hospital – Neurology Evanston presence are high (e.g., 4.9/5 on a listing that aggregates 47 Google reviews).
- Hospital satisfaction metrics on the Illinois Hospital Report Card indicate relatively strong ‘definitely recommend’ intent (60% for Prime Healthcare St. Francis Hospital).
Common complaints
- Low patient experience score for Saint Francis Hospital-Evanston neurologists on U.S. News (1.8/5) indicating poor overall patient-perceived experience.
- Individual neurologist reviews on Vitals include complaints about not understanding migraines and not ordering an MRI, with strong negative language (“DO NOT GO TO HER”).
In patients' words
"“Dr. Mark doesn't understand what a migraine is. … She told me to just take ibuprofen for my migraine.”"
— Vitals review excerpt for Dr. Angela N. Mark, MD"“So … I saw her 2 times and both times she said it was ‘stress’ and said ‘I'm not going to order an MRI.’ … ‘DO NOT GO TO HER.’”"
— Vitals review excerpt for Dr. Angela N. Mark, MD"“Patient Experience. 1.8 / 5. 67 Reviews”"
— U.S. News page: Neurologists at Saint Francis Hospital-EvanstonMore clinics in Evanston
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