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Illinois Dermatology Institute: Dermatology in Illinois & Indiana

DermatologyEvanston, IL

★★★★★4.8/5627 reviews across 1 platforms

Ratings by platform

  • Birdeye/General Aggregate: 4.8/5 (aggregate) (Varies by location (e.g., 627, 786, 937))

What patients say

Patients praise

  • Thorough and informative doctors
  • Friendly and helpful office staff at many locations
  • Efficient check-in processes
  • High patient satisfaction ratings across aggregate review platforms

Common complaints

  • Difficulty reaching office staff via phone
  • Feeling rushed during appointments
  • Failure to respond to complaints in some instances

In patients' words

"The staff is kind, the office is unpretentious, and Dr. Michelle Bates was welcoming, kind, patient, and informative. She was not in a rush, and her exam was thorough."

Birdeye review

"Was RUSHED through like an assembly line, resolved only one of the problems that I came in for… not very happy…DR KEITH LOPATKA was very nice but not very thorough…."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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