Southwest Urgent Care Center
Urgent Care • El Paso, TX
Ratings by platform
- Birdeye/Google: 3.2/5 (54 reviews)
- Facebook: 96% recommend (377 reviews)
What patients say
Patients praise
- Fast, convenient, and accessible care for minor injuries and illnesses
- Friendly and attentive staff members reported at some locations
- Effective treatment and knowledgeable providers mentioned in positive reviews
- Useful for avoiding emergency room wait times
Common complaints
- Long wait times and inefficient service
- Unprofessional or dismissive staff and medical providers
- Difficulties with communication, including unanswered calls and unreceived prescriptions
- Lack of privacy in clinic settings
In patients' words
"The office doesn’t have private rooms, the top of the walls are completely open (I heard an entire conversation with Dr, Percy and another patient)."
— Birdeye review of Prime Care Walk-In Clinic"Service was fast and easy. Staff was welcoming, excellent customer service. The doctor listened to my concerns and helped out a great deal."
— LocalityBiz review of Upper Valley Urgent Care Center"Worst place you can go to for medical care they never have results for anything..."
— LocalityBiz review of United Medical ClinicMore clinics in El Paso
UCare Urgent Care
Patients praise: Friendly and attentive medical staff in some instances · Clean facilities.
CareNow Urgent Care
Patients praise: Thorough medical staff interactions · Clear explanation of treatment options.
GastroCare of El Paso
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FYZICAL Therapy & Balance Centers
Patients praise: Professional, kind, and respectful staff · High-quality, personalized, and effective physical therapy treatment.
Primary Care El Paso
Patients praise: Availability of same-day appointments and walk-in services at various clinics · Providers who are attentive, thorough, and take time to listen to patient concerns.
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