Kenworthy - CareNow Urgent Care
Urgent Care • El Paso, TX
Ratings by platform
- Yelp: 2.7 out of 5 stars (average across 7,489 reviews nationally) (7,489 (total national reviews for the CareNow brand))
- Healthgrades: Not specified (46 reviews noted) (46)
What patients say
Patients praise
- Thorough medical staff interactions
- Clear explanation of treatment options
Common complaints
- Long waiting room times despite online check-in
- Poor customer service and rude staff interactions
- Billing and copayment issues
- Perceived lack of thorough care or effort from providers
In patients' words
"i tried them today and experienced terrible and rude service."
— Yelp User Review"I have had a great experience with CareNow until a billing problem occurred."
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