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CareNow Urgent Care

Urgent Care • El Paso, TX

★★★☆☆2.7/57,489 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.7/5 (7,489 reviews)
  • Healthgrades (46 reviews)

What patients say

Patients praise

  • Thorough medical staff interactions
  • Clear explanation of treatment options

Common complaints

  • Long waiting room times despite online check-in
  • Poor customer service and rude staff interactions
  • Billing and copayment issues
  • Perceived lack of thorough care or effort from providers

In patients' words

"i tried them today and experienced terrible and rude service."

— Yelp User Review

"I have had a great experience with CareNow until a billing problem occurred."

— Yelp User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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