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UCare Urgent Care: Urgent Care Clinic in El Paso TX

Urgent Care • El Paso, TX

★★★☆☆2.9/530 reviews across 4 platforms

Ratings by platform

  • Solv Health (Lee Trevino): 4.1/5 (8 reviews)
  • Solv Health (Zaragoza): 4.0/5 (2 reviews)
  • Apple Maps: 1.7/5 (6 reviews)
  • Yelp: 2.5/5 (14 reviews)

What patients say

Patients praise

  • Friendly and attentive medical staff in some instances
  • Clean facilities
  • Ability to book appointments online via Solv to potentially reduce wait times
  • Generally seen as a convenient option for non-emergent care

Common complaints

  • Reports of rude or unhelpful front desk staff
  • Long wait times even with appointments
  • Concerns regarding billing or insurance processing issues
  • Dissatisfaction with diagnostic services or treatment protocols

In patients' words

"The staff was very friendly, the clinic was clean and then we were seen quickly."

— Yelp user review

"So... you make an appointment on line... and they call you in 40 minutes pass you're appointment!"

— Yelp user review

"Front desk was anything but friendly, very rude to my husband. We ended up leaving before I received care."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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