Quantum Vision Centers: The Illinois & Metro East Eye Care ...
Vision Services • East Saint Louis, IL
Ratings by platform
- Birdeye (Granite City location): 4.8/5 (369 reviews)
- Birdeye (Dr. Thomas N. Fleming profile): 4.7/5 (23 reviews)
- Yelp: 2.4/5 (20 reviews)
- Yahoo Local (Maryville location): 2.0/5 (6 reviews)
What patients say
Patients praise
- Highly praised surgical outcomes, particularly cataract surgery
- Expertise and professionalism of certain individual doctors
- Courteous and friendly patient care experiences
- Thorough and detailed examinations
Common complaints
- Billing and payment discrepancies
- Long wait times and office scheduling issues
- Perceived unprofessional or rude staff behavior
- Concerns regarding communication and accessibility (e.g., hold times)
In patients' words
"While the care is decent enough, the time I have wasted in this office is u real...due to doctor running behind. They need to show some respect for their patients' time and stay closer to..."
— Yahoo Local user review"I was so terrified to have cataract surgery and almost canceled while I was in the waiting room. I am SO GLAD I stayed. Dr Edelstein, the nurses, and staff were all so amazing. I cannot wait to have my other eye done."
— Quantum Vision Centers website testimonial"I received calls from billing and was told that they had received my payments... Soon I started getting harassing text messages and emails that I owed $25.00."
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