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East St. Louis - SIHF Healthcare

Family MedicineEast Saint Louis, IL

★★★★★4.8/564 reviews across 1 platforms

Ratings by platform

  • Various review platforms (BestProsInTown, Birdeye, Google): Generally high ratings (e.g., 4.8/5 on some platforms like Birdeye) (Varies by location (e.g., 64 reviews for State St, 263 for Charleston))

What patients say

Patients praise

  • Knowledgeable, caring, and thorough physicians with strong bedside manner
  • Staff is often described as kind, professional, and supportive
  • Appreciation for providers who listen and take time to explain health concerns
  • Positive experiences with laboratory and nursing staff

Common complaints

  • Difficulties reaching staff via phone or receiving call-backs
  • Issues with appointment scheduling, including last-minute cancellations and long wait times for new appointments
  • Occasional billing and payment policy frustrations

In patients' words

"Dr. Albarcha takes excellent care of my Mom. Any concerns we have, he addresses it. He also takes time to sit & talk with you."

LocalityBiz User Review

"[I] have to literally beg to hear back for my diagnosis & then they tell you stuff over the portal now and dont elaborate..."

LocalityBiz User Review (West Belleville location)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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