Oak Street Health
Preventive Care • East Saint Louis, IL
Ratings by platform
- BirdEye: 4.8/5 (70 reviews)
- WebMD Care: 3.5/5 (2 reviews)
What patients say
Patients praise
- Initially positive experiences with personalized care
- High aggregate rating reported on some review platforms
Common complaints
- Aggressive communication (frequent calls)
- Poor administrative management and referral processes
- Concerns about staff behavior and professionalism
- Issues with prescription fulfillment and test result communication
In patients' words
"Horrible I have asked that they stop calling me. They call everyday. I am reporting them to the FCC."
— LocalityBiz review"Donna, was not helpful at all, taken three weeks to receive my prescription she ordered blood work and other test never received a respond."
— WebMD Care review"I originally gave this place a 5-star review. I was impressed of the individual care I received..at first... my next visit was absolutely the opposite of my first visit."
— LocalityBiz reviewMore clinics in East Saint Louis
SIHF Healthcare
Patients praise: Knowledgeable and thorough doctors · Compassionate and attentive bedside manner.
SIHF Healthcare
Patients praise: Appreciation for knowledgeable and respectful individual providers · Value of comprehensive or one-stop-shop care models.
Professionals In OBGYN, LLC
Patients praise: Staff are described as friendly, caring, and professional · Doctors are frequently praised for good bedside manner, being informative, and compassionate listening.
ArchWell Health
Patients praise: Patients describe very friendly staff and good bedside manner · Multiple reviews mention being seen promptly with little/no wait and providers explaining well.
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