State Street Primary Care Clinic & Doctor's Office in East St. ...
Chronic Condition Care • East Saint Louis, IL
Ratings by platform
- Primary Care Selected by AARP (State Street location): 4.74 out of 5 stars (aggregated rating) (119 reviews (Oak Street Health specific site))
- WebMD Care: 3.5 out of 5 stars (2 reviews (specific provider Donna Avery))
What patients say
Patients praise
- Professional and courteous staff interactions
- Thorough, attentive care from specific providers
- Clean and welcoming facility environment
- Short wait times during visits
Common complaints
- Persistent or excessive phone contact/solicitation
- Appointment cancellations and scheduling issues
- Delays in medication/prescription handling
- Perceived unprofessionalism or lack of responsiveness from staff and providers
In patients' words
"My experience was very professional courteous from all staff. I would recommend it to anyone that’s looking for a primary doctor."
— Jimmie Hughes, LocalityBiz Review"Donna, was not helpful at all, taken three weeks to receive my prescription she ordered blood work and other test never received a respond. Good luck."
— Patient Review, WebMD Care"Horrible I have asked that they stop calling me. They call everyday. I am reporting them to the FCC."
— M TH, LocalityBiz ReviewMore clinics in East Saint Louis
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