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Primary Care | Des Plaines, IL - Advocate Health Care logo

Primary Care | Des Plaines, IL - Advocate Health Care

Primary CareDes Plaines, IL

★★★★☆4.0/5240 reviews across 1 platforms

Ratings by platform

  • U.S. News & World Report (for family medicine doctors at this location): 4 / 5 (240)
  • Advocate Health Care (for Dr. Agnieszka Juscinska): N/A (Individual physician rating) (322)

What patients say

Patients praise

  • Newly renovated, clean, and comfortable office environment
  • Some highly regarded and compassionate individual physicians
  • Thorough medical examinations by specific providers
  • Welcoming atmosphere noted by some patients

Common complaints

  • Rude or incompetent front desk and administrative staff
  • Poor communication and lack of coordination between office staff
  • Difficulties with scheduling appointments and long wait times for referrals or appointments
  • Billing and insurance processing errors
  • Perceived lack of empathy or robotic interactions with some providers

In patients' words

"If not the Dr Joseph Chimino the most of the patients will go away. It’s really hard to find Dr like him. Always have a time for patient, explain every single question or concern he is the perfect example of doctor with huge passion and knowledge."

Local review for Advocate Medical Group Primary Care at 77 Rand Rd

"I have had nothing but problems with this office. Do not go here. I have had experiences with several very rude front desk staff members."

Local review for Advocate at 77 Rand Rd

"I am very satisfied with the care provided by both the doctor and the nurses. Dr. Juscinska and her nurse are fabulous. They are patient."

Patient review for Dr. Agnieszka Juscinska

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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