Pain Management Specialists Near Me in Des Plaines, IL - Ascension
Pain Management • Des Plaines, IL
Ratings by platform
- Birdeye (Dr. Mona Patel): 4.1/5 stars (9 reviews)
- Ascension (Dr. Keith W. Schmidt): 4.9/5 stars (251 reviews)
- Ascension (Dr. Mona Patel): 4.9/5 stars (265 reviews)
What patients say
Patients praise
- High praise for individual physicians regarding professionalism, care, and diagnostic skill
- Patients reporting successful pain relief and restored quality of life
- Clear communication of personalized treatment plans by some providers
Common complaints
- Poor communication and responsiveness, particularly in answering phone calls and returning messages
- Difficulties with post-procedure follow-up and appointment coordination
- Negative experiences with administrative staff and long wait times
- Concerns regarding patient safety and care advocacy for vulnerable populations
In patients' words
"Dr. Mona Patel has been a life-saver!! As a young male, I was limited by my chronic back pain, but Dr. Patel listened to me carefully truly relieved my pain."
— Birdeye Review"Horrible customer service in answering their phones, hold times exceeded 20 minutes or more... They seriously need more staff to answer their calls."
— Birdeye Review"As long as I have a breath in me, I will NOT EVER, repeat EVER go back to Alexian Bros."
— Yelp ReviewMore clinics in Des Plaines
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