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Pinnacle Pain Management

Pain Management • Des Plaines, IL

★★★★★4.8/5148 reviews across 2 platforms

Ratings by platform

  • Painless Medical Practice: 4.8/5 (34 reviews)
  • MAPS Centers for Pain Control: 4.8/5 (114 reviews)

What patients say

Patients praise

  • appreciation for knowledgeable and professional medical staff
  • patients reporting successful pain reduction and improved functionality
  • praise for compassionate and attentive bedside manner in some instances
  • satisfaction with clear explanations of procedures and treatment options

Common complaints

  • reports of poor administrative communication and unresponsiveness
  • claims of dismissive treatment or lack of personalized care from some providers
  • dissatisfaction with office environment cleanliness at specific clinics

In patients' words

"Patients describe Dr. Andrei Rakic as having a calming and knowledgeable demeanor... However, some patients report serious concerns about dismissive treatment, inadequate communication..."

— WebMD Care

"The doctor took time to explain the procedure clearly, answered all my questions, and made sure I felt comfortable throughout."

— Painless Medical Practice

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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