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Greater Family Health

Primary Care • Des Plaines, IL

★★★★★4.8/5468 reviews across 2 platforms

Ratings by platform

  • Google: 4.8/5 (468 reviews)
  • Wheree

What patients say

Patients praise

  • Friendly and professional staff and medical providers
  • Compassionate and attentive patient-centered care
  • Helpful and thorough explanations from doctors and PAs
  • Clean and welcoming facility environment

Common complaints

  • Frustration with appointment management and scheduling inflexibility
  • Reports of long wait times for check-ins or appointments
  • Occasional difficulties with administrative communication or test results
  • Some instances of perceived unfriendliness or rigid policy enforcement

In patients' words

"First time here and the front desk staff and doctor were very helpful and friendly."

— Greater Family Health website testimonial

"I do not recommend this office. My husband had an appointment with today at 4:30. We arrived at 4:20 and were told that the appointment was at 4:15 and we had to be there at 4. We were denied..."

— Yelp user review (referencing appointment policy)

"Customer feedback indicates that Greater Family Health is highly valued for its friendly staff and compassionate care. Many reviewers praise the welcoming atmosphere..."

— Wheree aggregated review summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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