Des Plaines - Greater Family Health
Primary Care • Des Plaines, IL
Ratings by platform
- Google: 4.8 out of 5 stars (based on 468 Google reviews for Des Plaines location) (468 reviews)
- Wheree (aggregated): 7.9 out of 10 (Not explicitly stated)
What patients say
Patients praise
- Friendly and professional staff and medical providers
- Compassionate and attentive patient-centered care
- Helpful and thorough explanations from doctors and PAs
- Clean and welcoming facility environment
Common complaints
- Frustration with appointment management and scheduling inflexibility
- Reports of long wait times for check-ins or appointments
- Occasional difficulties with administrative communication or test results
- Some instances of perceived unfriendliness or rigid policy enforcement
In patients' words
"First time here and the front desk staff and doctor were very helpful and friendly."
— Greater Family Health website testimonial"I do not recommend this office. My husband had an appointment with today at 4:30. We arrived at 4:20 and were told that the appointment was at 4:15 and we had to be there at 4. We were denied..."
— Yelp user review (referencing appointment policy)"Customer feedback indicates that Greater Family Health is highly valued for its friendly staff and compassionate care. Many reviewers praise the welcoming atmosphere..."
— Wheree aggregated review summaryMore clinics in Des Plaines
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