Greater Family Health | Des Plaines
Family Medicine • Des Plaines, IL
Ratings by platform
- Google (via Greater Family Health website): 4.8 out of 5 stars (based on 468 reviews) (468 reviews)
What patients say
Patients praise
- Friendly, professional, and compassionate staff
- Welcoming atmosphere that eases patient anxiety
- Thorough and personalized attention from providers
- Efficient check-in processes generally observed
Common complaints
- Scheduling and appointment management difficulties
- Inflexibility regarding appointment arrival times and delays
- Occasional communication challenges regarding test results
- Wait times
In patients' words
"First time here and the front desk staff and doctor were very helpful and friendly."
— Greater Family Health website patient review"Some individuals expressed frustration regarding appointment management and the inflexibility of staff in accommodating delays caused by external factors like weather."
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