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Gastroenterology - West Des Moines

GastroenterologyDes Moines, IA

★★★★★4.7/51,749 reviews across 4 platforms

Ratings by platform

  • Birdeye (Iowa Digestive Disease Center): 4.7/5 (1,713)
  • Healthgrades (Dr. Laura Dakovich): 4.5/5 (11)
  • Healthgrades (Dr. Justin Rice): 3.2/5 (19)
  • Healthgrades (Dr. Joel Hade): 5.0/5 (6)

What patients say

Patients praise

  • Some providers described as knowledgeable and caring
  • Effective communication and clear explanations by specific doctors
  • High patient satisfaction for certain practitioners

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Rudeness and poor bedside manner by some providers
  • Unresponsive administrative/office staff and difficulty getting calls returned
  • Issues with medical record accuracy and communication
  • Frustration with referral processes

In patients' words

"It's clear this outfit is only interested in high volume procedures and little patient care... The doctor's bedside manner was rude and aggressive."

The Iowa Clinic Gastroenterology Department review

"Unprofessional. Thought I was making up my symptoms. Performed no physical exam... Regretted my decision to have him do my procedure."

Dr. Justin Rice review on Vitals

"Dr Hade is a great doctor and truly one of the best gastroenterologists in the state. He's incredibly knowledgeable and explains things very well. His bedside manner is amazing."

Dr. Joel Hade review on Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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