Gastroenterology Care
Gastroenterology • Des Moines, IA
Ratings by platform
- Birdeye (MercyOne Clive Gastroenterology): Not explicitly provided for the clinic overall, but 57 reviews exist (57)
- Birdeye (Iowa Digestive Disease Center): 4.7/5 (1,713)
- Healthgrades (Dr. Donald Jon Hillebrand): 3.1/5 (20)
- Vitals (Dr. Daniel E. Dimeo): 4.4/5 (15)
What patients say
Patients praise
- Individual physicians and nurse practitioners praised for their expertise, thoroughness, and compassionate care
- Some patients report successful treatment and improvement in their quality of life for chronic conditions
- Select providers receive high satisfaction ratings (e.g., 4.8/5 for some individual providers, 4.7/5 for one center)
Common complaints
- Difficulty with phone systems, long hold times, and lack of responsiveness to patient messages
- Long wait times for appointments and while in the clinic office
- Perceived incompetence or lack of communication among office and nursing staff
- Issues with medical billing, coding, and unclear administrative procedures
- Concerns regarding bedside manner, perceived arrogance, or lack of compassion from some providers
In patients' words
"They were incredibly rude and incompetent. They didn't give us all the supplies for the sample, gave us little to no direction for the tests..."
— Birdeye user review of MercyOne Clive Gastroenterology Care"It's clear this outfit is only interested in high volume procedures and little patient care. The doctor's bedside manner was rude and aggressive."
— LocalityBiz user review of The Iowa Clinic Gastroenterology Department"I was treated poorly by this clinic. The office staff is rude and they don’t show compassion or understanding to their patients."
— Birdeye user review of Iowa Digestive Disease Center"His care and expertise has completely changed the quality of life for our son with Crohn's Disease. Our family highly recommends him to anyone who has a child with GI issues."
— Vitals user review of Dr. Daniel E. DimeoMore clinics in Des Moines
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